FAQ

All sessions are 45 minutes long with a 15-minute break prior to the next class.

We apologize, but we do not provide private sessions at this time.

We do not have a front desk person available for walk-ins. However, you can contact us via phone or email, and we will be happy to answer any questions you have. All necessary information can also be found on our website.

The building's entrance is open from 7.30 am to 7.30 pm during the week. For classes that start at 7.00 am, participants are required to arrive at least 10 minutes early. For all other sessions, it is advised to arrive at least 5 minutes prior to the scheduled start time. The reason for these arrival time requirements is to ensure that classes can start promptly and smoothly without any disruptions. Late arrivals can be disruptive to the class and may cause inconvenience to other participants. Therefore, it is important to arrive on time to respect the schedule and the other attendees. If a participant arrives late, it may not be possible for them to join the class that has already begun. This is why it is emphasized to arrive early to avoid any inconvenience.

You can change or cancel your booking up to 8 hours before the scheduled session. Failure to do so will result in a loss of the session.

Failure to attend a scheduled session will also result in a loss of credit or session. No additional charges will be applied.

Regular group classes are not recommended for pregnant individuals. We suggest considering pre-natal group classes. However, if there is a demand, we can explore the possibility of accommodating pregnant individuals. Thank you for your understanding.

We do not require grip socks. Clients are responsible for sanitizing the equipment after each class.

While we love dogs, we cannot accommodate them during the class due to potential allergies among participants and our instructors.

Before starting your sessions, please ensure that your phone is silenced and put away with your belongings. We encourage participants to focus on their bodies and avoid distractions from their phones.

Yes, we have a water cooler available for you to refill your water bottle. However, please note that while we do provide cups, we kindly request that you refrain from keeping any water cups, coffee cups, juice cups, etc. around the Reformer machines. We encourage the use of personal water bottles instead.

We have two changing rooms where you can change your clothes. Additionally, conveniently located restrooms are available on the same floor. However, we kindly request that you use the changing rooms for changing clothes as we have ample space in our facility.

During weekends at our studio, please be aware that there will be no front desk available and the door will be closed. However, there will be someone present to assist you with entry. It is essential to arrive on time for weekend classes as latecomers may not be accommodated. Timely arrival ensures a seamless class experience for everyone involved. We greatly appreciate your cooperation in adhering to these policies.